HUMAN FACTORS & COMPETENCY
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WHAT WE DO:
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Human factors are often part of the performance or failure modes of barriers. Failure modes are represented as escalation factors as a precursor to an incident. If the individual or team understands the failure modes, then they will know what type of activities to perform to prevent these failure modes from actually compromising barriers and breaching a defense. This can be addressed through training, coaching, awareness campaigns or can go as far as organizational development and cultural transformation.